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Archive | Communication

H.B.M. part 12: Launching a Hot Button Contest in your organization!

  Dear Friends, As promised, I will close my Hot Button Mastery series SOON. However, I still have a few indispensable ideas to share about creatively managing our hot buttons.  So after Making a date with your hot buttons, and Meeting your colleagues for a Hot Button Happy Hour Party, here is another seasonal suggestion to enjoy learning about our ineffective […]

10- Being testy versus clear (10 unproductive ways to ask for help)

  Day 10. I’m happy to close the series with a reminder that it’s 100% my responsibility to clearly express my needs, and to keep repeating them until I also receive a clear answer from the other part. We “test” because we fear the disappointment of being told: “No, I don’t want or I can’t help you”. We also think […]

9- Being critical versus respectful (10 unproductive ways to ask for help)

  Day 9 – Happy Friday! Cartoon 9 is almost as embarrassing as Cartoon 8 (“Being manipulative versus direct” if you missed it). My cartoon below isn’t very subtle – I’m not very subtle when I’m critical – but think about most subtle ways to not ask for help and be critical.  Not delegating because we think that […]

8- Being manipulative versus direct (10 unproductive ways to ask for help)

  I’m almost embarrassed to present Day 8: it’s much more comfortable to admit being apologetic (Day 7 if you missed it) than manipulative. However who has never taken advantage of the power of making the other one feel guilty? I certainly did. Enjoy Cartoon 8! Carole Reflecting on this cartoon, choose a situation in which you could […]

7- Being apologetic versus confident (10 unproductive ways to ask for help)

  Day 7.  I’m so so so sorry to continue bothering you with my series about improving communication with 10 unproductive ways to ask for help… Today is about being apologetic – a radical shift from being demanding (Day 6 if you missed it). Enjoy Cartoon 7! Carole Reflecting on this cartoon, choose a situation in […]

6- Being demanding versus considerate (10 unproductive ways to ask for help)

  Day 6 – Have you noticed that being demanding can sometimes be the flip side of being defeated? Or the flip side of simply feeling vulnerable? And sometimes, it’s just a misuse of power and a lack of consideration for others – a really unproductive way to ask for help! Enjoy Cartoon 6! Carole Reflecting on this cartoon, […]

3- Being petty versus generous (10 unproductive ways to ask for help)

Ten days to improve communication and tackle ten unproductive ways to ask for help – in 10 cartoons! Here is Cartoon 2, if you missed it. Enjoy Cartoon 3! Carole Reflecting on this cartoon, choose a situation in which you could be either petty or generous when asking for help. Notice the differences, and if you’d like, share them with […]